AWARDS
Kenneth Paul
KENNETH PAUL
Lead Technician , Paul ’ s Lawn & Garden Just 23 years old , Kenneth Paul has already made significant contributions to the dealership his family has owned for decades , elevating the business ’ s performance and setting a high standard of customer service and technical excellence .
As a teenager , Paul started at the dealership pressure washing mowers and other serviced equipment . His early exposure to all aspects of the business gave him a well-rounded perspective , allowing him to rise quickly through the ranks . By the time he was 16 , Paul was a full-time member of the payroll , and since then , he ’ s worked his way up to become the lead technician .
His relentless drive has helped raise the business ’ s billable labor hours year after year , contributing to the service department ’ s overall growth . Despite the challenges brought on by the pandemic , Paul worked tirelessly to ensure fast turnaround times and that customers were always satisfied with the work done .
Committed to excellence , Paul holds himself and his work to the highest standard , and this drive to provide the best service possible resonates throughout his department . His repairs are known for being efficient and accurate , ensuring that customers can trust the quality of the work .
His leadership within the service department is also a key factor in his success . His collaborative approach has fostered an environment where everyone works together toward a common goal of providing excellent service to customers .
Paul ’ s technical expertise is another standout aspect of his young career . He is a Briggs Master Service Technician , a Gold-level Scag Tech , and is certified across all the major OEM brands in the dealership . He enjoys the challenge of working on larger , more complex equipment , such as stand-ons and skid steers , and his ability to work with his hands is one of the driving forces behind his success .
Paul ’ s unique perspective as the younger generation brings fresh ideas and enthusiasm to the table . He ’ s always looking for ways to improve and innovate , particularly when it comes to catering to the needs of commercial customers . He sees the growing demand for battery-powered equipment , autonomous machinery , and heavier-duty equipment as a way to stay ahead of the curve in an evolving market . His insights into how the business can adapt to the changing landscape have helped steer the company in a direction that balances tradition with forwardthinking solutions .
He remains focused on continuing his growth as both a technician and a leader . He ’ s actively pursuing further education , with plans to complete Kubota certification and learn about new products and technologies in the industry . Paul ’ s commitment to ongoing learning ensures that he will continue to contribute to the dealership ’ s success and stay on top of industry trends .
Michael Broetzmann
MICHAEL BROETZMANN
Sr . Manager - Field Service , Technical Training , Rehlko In 2020 , Michael Broetzmann played a pivotal role in expanding the Rehlko ( then “ Kohler ”) Technician and Dealer Certification programs , achieving double-digit growth in Technician Certifications across various product lines . Under his leadership , Rehlko hosted more than 100 technician schools , both virtually and in hands-on settings , helping train and certify a new generation of service professionals .
One of his major accomplishments has been onboarding large franchise chains as authorized repair facilities for Rehlko ’ s KDI product line . This initiative is strengthening the company ’ s service network and ensuring customers receive reliable , high-quality support . Managing a global network of more than 10,000 authorized repair locations is no small task . Broetzmann ’ s leadership in developing training programs has helped Rehlko maintain a highly skilled technician base , keeping its products running smoothly worldwide .
Broetzmann , 38 years old , has a deep understanding of the importance of relationships in the industry . As an engine
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