Are you satisfied with the technology available for your industry ?
20.6 %
79.4 % social media accounts may be just as important as websites for businesses like fuel delivery companies in a B2C industry . Customer review monitoring . Reviews can influence potential buyers before they even interact with your business . While many survey respondents report that they are monitoring customer reviews manually or on a specific site or platform , there are endless ways for customers to leave feedback about your business online . Mid-market and large energy companies may benefit from a review monitoring tool that makes it easier to track business ratings across multiple sites .
Methodology This online survey was conducted in September through November 2020 with fuel dealers across North America solicited via email and on social media . The survey had 107 participants who use a range of software and other technology to support their businesses . Not every participant answered all questions . l FON
GOT NEWS ?
SEND IT TO FUEL OIL NEWS ! Are you a deliverable fuels dealer who has hired or promoted one of your employees ? Maybe you have expanded your business through an acquisition . Or you ’ ve
Serving The Deliverable Fuels Industry
opened a satellite office in a new location . Or built a bulk plant … If any of the above apply to your business , or you have some other news that you would like to see covered in Fuel Oil News , please send the information , along with your name , email address and phone number , to the editor , Stephen Bennett , at SBennett @ fueloilnews . com . www . fueloilnews . com | FUEL OIL NEWS | FEBRUARY 2021 27