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Utah Department of Alcoholic Beverage Services . |
Alabama ABC Board . |
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Montgomery County Alcohol Beverage Services . |
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Ohio Division of Liquor Control . |
Virginia Alcoholic Beverage Control Authority . |
Idaho State Liquor Division . |
New Hampshire Liquor |
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How to handle allocated whiskeys — much in demand , and much the cause of customer consternation — was another big topic of 2023 . Most states have instituted lottery systems for maximum fairness .
The Alabama Alcoholic Beverage Control Board shared a particularly successful approach . They no longer assign bottles to lottery winners , but specific spots in line for special , heavily regulated buying opportunities at stores , where rare products are available on a first-come , first-serve basis .
“ We tell the people where and when to show up ,” explained Neil Graff , Alabama ABC COO . “ The concept of not giving bottles away , but spaces in line , changed everything for us . We went from receiving hate mail to fan mail .”
The conference culminated in the 2023 StateWays Control States Best Practices Awards , where this magazine recognized the top programs in the industry . Congrats again to all the winners ! •
Montgomery County Alcohol Beverage Services .
Utah Department of Alcoholic Beverage Services .
Idaho State Liquor Division . Alabama ABC Board .
6 StateWays • Winter 2023 www . stateways . com