Powersports Business June 2024 | Page 19

www . PowersportsBusiness . com Powersports Business • June 2024 • 19

ACCELERATE

Deal ers develop destination locations to enhance customer experience

BY MADELYN PEGG ASSOCIATE EDITOR
David and Alex Isaacs run two dealerships in Tennessee while they raise their 16−monthold toddler and newborn baby . The spouses know a thing or two about the importance of a work-life balance .
“ For us , [ a work-life balance is ] important and we want to set up our dealerships and our lives so we can have both ,” David Isaacs says . “ We ’ re aware that [ our employees have ] personal lives and they ’ re probably interested in the same things that we are . They ’ ve got families and friends and things they want to do outside of work . A lot of the decisions we make personally also benefit them in regard to work-life balance .”
The couple explains that they have made decisions concerning working hours , staffing , benefits and pay plans intended to maintain this balance . “ This has helped increase employee satisfaction and decrease turnover , which translates to our customers and ultimately , the bottom line ,” they share .
ENTERING THE POWERSPORTS INDUSTRY
Alex had always been interested in the business structure of a dealership since she
See Mid Tenn Powersports , Page 20
As Mid Tenn Powersports becomes established at its new location , the owners plan for its team to grow to around 40 employees . Photos courtesy of Mid Tenn Powersports

WORK

SMARTER , NOT HARDER
DMS | Lead Manager | Website
• Pre-loaded OEM data catalogs to upload inventory fast
• Market your inventory to multiple sites with minimal clicks
• Units are automatically removed from websites when sold
• Communicate through direct SMS messaging with customers
• Smart notifications and chat functions strengthen communication between departments
Travel the road to smarter dealership management with DX1 , the ONLY all-in-one dealership solution .

Schedule Your Demo Today

( 800 ) 700-4391 | DX1app . com / demo