Powersports Business August 2024 | Page 21

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Powersports Business • August 2024 • 21
The dealership ’ s team fluctuates between 25 to 30 employees , and the business is located in a 28,000 square foot facility .
Yamaha Raleigh in ’ 95 , which is when this building was built , that ’ s when we became Team Powersports ,” Walker says . “ We picked up Polaris , Can-Am , and Sea-Doo throughout the years and the current owner has owned it since 2001 or 2002 , when it passed from father to son .”
Will Stephenson is the current owner and Walker shares that he is very involved in the business . “ I really appreciate the fact that he ’ s boots on the ground ,” she says . “ He ’ ll push out the bikes , he ’ ll pick up the trash , he ’ ll talk to the customers . It ’ s nice to have an owner that ’ s involved in the business that he owns .”
She says that Stephenson and the general manager care greatly about the industry and the business and , along with their passion , they use measurable data to manage . The dealership is made up of a team that fluctuates between 25 to 30 employees , and the business is a 28,000 square foot facility . “ We ’ re all very excited , very passionate , very driven people ,” Walker says . “ The customer comes first , and we take care of each other .”
SHOP TALK “ It really feels like things are moving back to what we can consider normal ,” she says . “ The seasonality of the industry has returned . Through the Covid years , we were on the gas the whole time basically . There was a small lull as the Corona stuff went away , we ’ ll say mid- 2023 , but now we ’ re seeing when it ’ s colder outside , less people are in the shop buying .
When it ’ s warmer outside as we move into summer , the people are out and about . It ’ s nice to see things for what they are as opposed to seeing a falsely inflated time to really get a meter on how we ’ re doing as a business .
“ With return to normality and more inventory in the showroom , we ’ re having to pay attention to stuff that we haven ’ t had to focus on in a while , like making sure that we ’ re not getting eaten alive by flooring costs and making
sure we ’ re maintaining the correct level of staff ,” she continues . “ We ’ re back to the train and hire on a cyclical basis to make sure that our people are staying engaged and staying fresh and focused .”