Joe Vitale , owner of Vitale & Son Heating , was called to diagnose a broken , dangerous heating system for a mother and daughter in Moscow , Pennsylvania .

“ We found that there was a bad heat exchanger releasing carbon monoxide into the home ,” Joe said . “ So unfortunately , we had to red tag the system and take it out of service . The customer paid me for the diagnostic fee . Shortly after I left , I received a polite text message asking if could set up weekly payment plans for replacing the furnace . The family simply could not afford it .”

The homeowner ’ s husband had recently passed . She is living with her daughter who is pregnant . They both have full-time jobs .

Joe knew they needed help and knew OESP would be there .

“ So , I contacted Pippy Ostrow from F . W . Webb to see what we were able to do to help them out ,” Joe said . “ She reminded me about the Oil Heat Cares program . So , we applied on behalf of this family and were pleased to learn the job was accepted .”

Boyertown Furnace Company donated

the furnace , and F . W Webb who donated all the extra materials . Joe donated his company ’ s time , as well as any additional materials .

Oil Heat Cares was pleased to serve a family in need . l FON

Reprinted with permission from Oil & Energy Service Professionals and Oil Heat Cares .

Pippy Ostrow of F . W . Webb and Joe Vitale , owner of Vitale & Son . www . fueloilnews . com | FUEL OIL NEWS | JUNE 2023 31