ON THE COVER
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HEATING A CHAPEL
Contents
TALKING CONTRACTS FEBRUARY 2024
FEBRUARY 2024 | VOL . 89 NO . 2
Expo in Chicago
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ON THE COVER
The AHR Expo , which this year was held in Chicago . Photograph courtesy of AHR Expo .
DEPARTMENTS
4 EDITOR ’ S NOTE 6 NEWS 9 STATE BY STATE 10 FUELS / EIA 14 BUSINESS OPPERATIONS 18 HVAC / HYDRONICS 34 CLASSIFIEDS 35 AD INDEX
BUSINESS OPERATIONS 15 Conversations About Customer Contracts
Leslie Cernak on terminology and the fundamentals .
16 Surcharges Can Help Recoup Acceptance Costs
Marci Gagnon explains regulations affecting surcharges .
17 Service Diversification : Myths and Realities
Bob Williamson on lessons learned the hard way .
HVAC / HYDRONICS 20 AHR Expo Report
A selection of what the exhibitors exhibited at the Expo in Chicago .
24 NORA : B100 Heating Is Here
25 Warmth for Worshippers
Lipton Energy installs a new heating system in St . Helena ’ s Chapel in Lenox , Massachusetts .
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28 Boilers : A Roundup 32 Foster Foundation Distributes 5,518 Coats
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