ON THE COVER
Contents
FEBRUARY 2022 | VOL . 87 NO . 2
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ON THE COVER
New York State Governor Kathy Hochul signed a bill phasing in a requirement for all heating oil sold in-state to contain 20 % biodiesel . Biodiesel is an alternative fuel made from domestically produced low-carbon resources such as soybean oil or used cooking oil .
DEPARTMENTS
4 EDITOR ’ S NOTE 6 NEWS 10 FUELS / EIA 16 BUSINESS OPERATIONS 38 CLASSIFIEDS 39 AD INDEX
FUEL OIL NEWS ( ISSN 0016-2396 ), Canada Publication Mail Agreement # 1588621 , is published 9 times annually by EPG / Media & Specialty Information , PO Box 96 , Port Jervis , NY 12771 . Circulated free of charge to qualified individuals in the oil heating industry in the United States . Additional and / or personal copies are available on a paid subscription basis only . 1-year subscription rates : $ 28.00 USA . $ 40.00 Canada and Mexico via service postage . $ 90.00 other foreign countries via air-mail postage . Single copies : $ 8.00 U . S . via first-class postage . $ 12.00 other Canada / Mexico / Foreign via airmail postage . Payable in US currency . Periodical postage paid at Port Jervis , NY and additional mailing offices . Copyright 2018 by EPG / Media & Specialty Information . Reproduction of any portion or portions of this publication is specifically prohibited without written consent . Postmaster : Send address changes to FUEL OIL NEWS , PO Box 2123 , Skokie , IL 60076-7823 .
BUSINESS OPERATIONS 20 Email Makes Good Marketing Sense
Tips from an expert .
21 At Work
Mike Chiarella of Chiarella ’ s Heating & Cooling
22 The Gold Standard in Payment Acceptance
It takes several moving parts working in coordination to ensure a successful credit card transaction . Marci Gagnon explains .
24 Tank Truck Technology
30 The Fuels Year in Review
NEFI and AEC look at wins and losses in 2021 .
32 Don ’ t Make This Mistake with Your Propane Business
Overhaul pricing strategies now , advises Rashaan Baskerville .
33 Data Portability : Vital to a Fair Marketplace 34 Boilers : A Roundup
37 Oil Heat Cares
Oil Heat Cares for a woman in her 80s who does volunteer work to help the blind .
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