Room : Cocoa 4 What do these three things have in common ? Better training ! But training costs money , and having employees train means time they are not servicing customers , long drives and lost income . NORA is leading the way in developing training and on-line resources to improve the abilities of our companies and employees . Don Farrell will describe how companies and employees can use learning / noraweb . org , the training resources available , and our march to an on-line learning platform . John Levey will focus on the development of NORA ’ s Gold program , and the modular training program that improves performance in the field and Dr . Tom Butcher will share with the audience what new technologies he is working on . efficiency and minimizing your cost on each delivery . Learn to maximize the opportunity with the latest software and hardware .

10:00 AM - 12:00 PM

STUDENT TECHNICAL CAREER CENTER Room : Cocoa Terrace This program is designed to develop and broaden the student ’ s understanding of the HVAC Industry as a career choice . Students will have an opportunity to meet , connect and learn .

10:30 AM - 12:00 PM

HIGH EFFICIENCY BOILERS - OPERATION AND SERVICE Take the mystery and intimidation out of modern , high efficiency , modulating , condensing boilers . Whether you ’ re servicing propane and natural gas boilers currently , or would like to open up this source of revenue , this class will teach you the fundamentals . Theory of operation , including outdoor reset , condensing heat exchangers and modulation .

8:15 AM - 9:30 AM

PROPANE AUTOGAS : LEARN HOW TO GROW YOUR GALLONS Hear from the people that have been successful in the AutoGas arena . The panel will talk about how they converted their own fleets .

8:15 AM - 9:30 AM

THINKING OUTSIDE THE BOX WITH TANK MONITORS Tank monitors originally were an ideal solution for customers on automatic delivery , giving marketers the ability to receive real-time information on the status of customers ’ tanks .

9:30 AM - 10:30 AM

FROM TRUCK TO TANK TO BURNER- PREPARING YOUR SYSTEM FOR CHANGING FUELS Room : Cocoa 1 This presentation will discuss how storage of fuels may affect utilization , as well as measures to improve storage .

9:30 AM - 11:00 AM

SAVING CUSTOMERS FUEL & ADDING COMFORT WITH HYDROLEVEL ’ S FUELSMART Room : Cocoa 4 This presentation will demonstrate to you how the control can save the customer fuel , make them more comfortable , supply the technician with a Universal Aquastat for their truck and also provide a Low Water Cut-off - all with one control .

9:45 AM - 11:00 AM

FLEET FUELING - HOW TO MAKE THE MOST OF YOUR DELIVERY FLEET Fleet fueling can be a very profitable venture , but a successful operation means maximizing

When you need dependable equipment that won ’ t quit , Hannay Reels delivers .

Visit Booth # 1030 at the 2019 NPGA Expo , April 13-15 and Booth # 102 at the 2019 Eastern Energy Expo , May 19-22 , for a full display of fuel delivery reels .

hannay . com | 877-467-3357

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