Fuel Oil News April 2019 | Page 28

than 29 years of experience in the propane industry , O ’ Dell was named last year as chair for WINLPG ( World LPGA Women ’ s Network ). She is a mentor in the Women in Propane Knowledge Exchange . She and her husband live in Minford , Ohio . Paige enjoys travel , family , and their three dogs . The roundtable will be followed by a Women in Propane Networking reception , from 5 p . m . to 6 p . m .

On Monday , April 15 , the Expo Hall will be open from 9 a . m . to noon , when the Expo and Conference conclude . For complete information on the event , visit www . npgaexpo . org . Below is a sampling of educational offerings on the program .

SATURDAY , APRIL 13 - GROUP A 9:00 AM - 10:15 AM

2019 PROPANE MARKET OUTLOOK : MARKETS IN FLUX ( CERTIFICATE SESSION ) Presenter : Mike Sloan , Managing Director , ICF This review of major industry trends affecting propane markets includes emerging environmental and regulatory risk factors , growth in propane supply and exports , propane inventory outlook , and expected changes in the retail propane market over the next fi ve years . This session also examines the impact of broader energy market and economic trends on propane marketers — including the impact of oil and natural gas prices , housing trends , and home energy effi ciency measures . A review of key growth opportunities for propane retailers is also included .

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DELIVERY EFFICIENCY CASE STUDIES David Lowe , Vice President of Sales , Pro Image Communication This session examines case studies of multiple propane distribution companies with various before-and-after components where measurement , commitment to excellence , and adjustment to past practices were challenged . These documented strategies resulted in improved delivery effi ciencies , as measured by multiple productive industry metrics . Review actual results and examples — including successful methods and applications to successfully improve delivery effi ciencies . Plus , real-life strategies and suggestions for improving your delivery effi ciencies and management of delivery labor and equipment investment by a frontline hands-on leader .

DRIVING REVENUE WITH SERVICE OPERATIONS : TURN YOUR APPLIANCE AND INSTALL BUSINESS INTO A MONEY-MAKER Saul Cohen , Product Specialist , Cargas Systems There is a ton of potential in the appliance and install services you offer . Are you taking advantage of it ? Many companies primarily focused on their delivery operation are leaving money on the table . With an effi cient process and the right tools , your service operation can signifi cantly boost your bottom line . Learn steps you can take to revamp your appliance and install business to create new revenue .

GROWING YOUR GALLONS WITH PROPANE SCHOOL BUSES Chad Bojarski , Owner , Energys USA , Inc . & Tri State Testing ; Andy Ernst , Propane Marketing Manager , CHS ; Paul Fiereck , Sales Representative , North Central Bus & Equipment ; & John Thomas , Transportation Manager , Eastern Carver County Schools A three-person panel representing three different aspects for selling propane to schools or bus companies . Panel members include a bus distributor for Bluebird , a propane marketer that is heavily involved in selling propane to a school district or bus company , and lastly , a school representative who has been using propane school buses .

PROPANE . COM CAN DO THAT Bridget Kidd , Senior Vice President , Industry Relations ; Gregg Walker , Director of External Communications ; and Paula Wilson , Director of Industry Engagement , PERC Faster , stronger , and simpler - just better all the way around ! Come explore the brand-new website built to serve propane marketers and customers alike . Propane . com is a consolidation of 10 previous Propane Education & Research Council websites that promote the benefi ts of propane in all market segments . Find the tools to identify the best customer prospects in your service area . Learn how to leverage the national digital advertising campaign with customized messages promoting your company . And see how the changing competitive landscape means timely opportunities for our clean , American energy . Bring your laptops , tablets , and smartphones for some hands-on demonstrations .

SUCCESS STORIES OF RETAIL PROPANE MARKETERS Chris Caywood , Caywood Propane Gas , Inc .; Scott Prewitt , Regional Vice President , Blossman Gas ; Dan Richardson , President / CEO , Conger LP Gas ; Pat Thornton , Editor , and Andrea Young , Marketing Director , Butane Propane News Growth and profi t are key success metrics to retail propane marketers . Both are achieved through unique approaches at companies that have been successful in the retail propane world . Butane-Propane News highlights success stories of retail propane marketers during recent years . With a focus on a range of companies by size , region , and strategies for success , every company is different in how it achieves success .

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